1319 Wilson Street apt A, Augusta, Georgia 30904Home (706) 830-9675 Cell: (706) 830-9675        Walter.Evans49@gmail.com

ProsysDecember 2012 – December 2012

University HospitalAugusta, Georgia

Gauge the effectiveness and efficiency of existing systems applications, software and operating systems such as Window Server 2008.  Conduct research on software and systems products to justify recommendations and to support purchase effort, Integrate servers, including database, e-mail, print and backup servers and their associate software into enterprise systems. Configure Cisco routers and switches configured Checkpoint firewalls and Call Manager, configured Wireless LAN Controller and Access Points, configured remote access such as Telnet and SSH, configured Active Directory on Windows Server 2008.

Network EngineerJune 2012 – August 2012

Apex SystemsFort Jackson, South Carolina             

Moncrieff Army Community Hospital

Serve as an extension of the Network Specialist in order to provide additional LAN/WAN troubleshooting and problem resolution resources, provide technical coordinating and analysis for region-wide infrastructure operations, maintenance and management of Network Specialists, IP Service Activator 5.2.4, used remedy ticketing system for trouble calls, also worked on Nortel and Cisco networks, routing protocol to include EIGRP, RIP, RIPv2, OSPF.

Network TrainerNovember 2011 – June 2012

Telecommunication SystemsCamp Pendleton, CA

·   Knowledge of system encryption, network management, and VOIP functionality

·   Knowledge of NIPR/SIPR, IP networking, dynamic routing and switching technologies Provide operator level training for basic to complex networking systems Responsible for providing general maintenance, inspection and repair of VSAT systems; providing timely responses to emergency site repairs and resolution of problems.  Essential functions or fundamental duties.

Information Technology SpecialistApril 2010 – November 2011

Self – EmployedAugusta, GA

·   Install various operating systems to include Linux, Microsoft Windows, currently working with Oracle, Java, and VMware, maintains, analyzes, troubleshoots, and repair a variety of computer systems, hardware and software, currently working toward CCNP.

Deployment Technician Feb. 2010 – April 2010

Apex Systems, IncAtlanta, GA

·   Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals. Documents, maintains, upgrades or replaces hardware and software systems. Created and maintains user account information including rights, security and systems groups.

Information Technology InstructorNov. 2009 – Feb. 2010

Delan and Associates, IncFort Gordon, GA

·   Instructed over 1,000 students in Digital Tactical Operation Center (DTOC) and M3 annex to provide an operational overview of associated network connectivity within Army Battle Command System (ABCS). Required students to design a network based on scenarios presented and equipment provided, create and connect network devices, install and configure Microsoft Windows Operating Systems (server, exchange, and client), as well as Cisco Routers and Switches, and administer a Solaris and UNIX Operating System. Result: 95% success rate.

·   Served as Class Leader and Assistant Instructor. Facilitated computer-based simulation training by resetting labs for scenario-based training, coordinating recycle/restart students, and supporting re-training of test failures.

·   Supported technical administration and systems maintenance for over 1,500 student computers and office automation workstations for more than 35 classrooms and administrative offices connected by Directorate of Information Management (DOIM) managed infrastructure. Ensured student critiques in Blackboard of LanWarNet Signal University (LWN) are activated and completed.

·   Helped develop and manage projects for resident training programs and exportable training materials. Uploaded course material into Blackboard.

·   Train using BGP transit Autonomous System.

·   Route Selection Using Policy Control.

·   Route Selection Using Attributes.

·   Customer-Provider Connectivity with BGP

·   Scaling Service Provider Networks.

·   Optimizing BGP Scalability.

·   Achievements: Helped design and implement digital lab.

Network/Systems EngineerJuly 2009 – Aug. 2009

U.S. Falcon, Inc. Fort Gordon, GA

·   Flawlessly directed operations configuration, implementation, and maintenance of various technologies, activities, and functions Digital Tactical Operation Center (DTOC) and other Army Battle Command System (ABCS) training facilities, as well as associated systems and networks.

·   Created system policies and standards. Determined program service levels and enhancements, as well as integration and configuration of servers and Army Battle Command System (ABCS) systems.

·   Served as Class Leader.

·   Provided technical advice and troubleshooting at remote locations. Administered tactical network infrastructure, including desktop PC, servers, network equipment, and software applications. Recommended solutions to improve facility’s systems operation.

·   Created procedures for all server backups to protect data. Monitored and coordinated distribution of client/server software and service packs.

·   Performed on-site and remote technical support, as well as instructional support, for five DTOC facilities and 15 classrooms.

Walter Evans   Page 2 of 2           Walter.Evans49@Gmail.com

Assistant Lab/Writer March 2008 – July 2009

Next Media, Inc. & Lockheed Martin, IncFort Gordon, GA

·   Assisted primary instructor in providing operational overview of Digital Tactical Operation Center (DTOC) and associated network connectivity within Army Battle Command System (ABCS), as well as practical applications emphasizing critical tasks taught during training of all annexes. Reset labs for scenario-based training, tested control officer duties, coordinated recycle/restart students, and supported re-training of test failures.

·   Facilitated computer and simulation training. Installed and configured Windows Server Operating Systems (i.e. Server 2003/2008

·   Install and Configured Windows Workstations Operating Systems (i.e. XP Professional, Vista, Windows 7 Professional).

·   Configure Cisco 2811 Routers and 2950T Cisco Switches.

·   Installed user and computers with Windows Active Directory, worked with DNS and DHCP creating ranges and scopes IP address.

·   Configure Static VLANs.

·   Oversaw over 1,500 student computers and workstations in 35 classrooms and administrative offices connected by a Directorate of Information Management (DOIM) managed infrastructure. Activated student critiques and uploaded course material in Blackboard.

·   Coordinated and managed efforts to improve resident training programs. Ensured student understanding of classroom material and lectures.

Certified TechnicianAug. 2007 – Dec. 2007
Rescue Com Syracuse, NY

·   Provided superior customer service in diagnosing and documenting computer problems.

·   Gave estimates for computer repair, repair hardware and installing software.

Break/Fix TechnicianJuly 2006 – DEC 2006

QualxServ Technology Services Tewksbury, MA

·   Serviced Dell and IBM desktops and notebooks, including installing & de-installing hardware.

·   Maintained electronic database for over 3,000 customers to track calls, service and return shipment of parts.

·   Re-image workstation using Symantec Ghost software.

PC Help Desk TechnicianMay 2006 – June 2006

John DeereAugusta, GA

·   Expertly troubleshot Windows and Windows Applications, storage devices, printers, graphics and sound problems, multimedia and imaging devices, I/O ports, input devices, network and internet connections, and system performance problems for internal network infrastructure supporting over 3,000 users in a fast-paced environment.

PC Help Desk TechnicianJan. 2006 – March 2006

The Computer Merchant, LTD. Norwell, MA

Computer Science Corporation

·   Ensured seamless interconnection of over 3,000 desktop computers with diverse systems, including associated validation systems, file servers, email servers, computer conferencing systems, application servers, and administrative systems.

·   Worked with vendor support contacts to resolve technical problems. Performed system upgrades to allow longevity for over 3,000 users.

·   Oriented 15 staff members daily on use of hardware and software.   

Information Technology SpecialistMarch 2001 – June 2005

Paine CollegeAugusta, GA

·   Managed internal network infrastructure supporting over 2,000 users with stringent deadlines for Windows 98/NT/2000/XP and Windows Server 2003, installed Active Directory.

·   Gave help desk support, installed software and hardware, provided maintenance and upgrades.

Education and Training: 

Master’s Degree in Information Technology, 2008

Specializing In Network Architecture and Design

Capella University GPA: 3.33

·   Currently working toward CCNP (Cisco Certified Network Professional) Designation

Bachelor’s Degree in Information Technology, 2004

Specializing In Network Technology

Capella UniversityGPA 3.11

Associate’s Degree in Electronic/Computer Engineer, 1997

Specializing In Computer/Electronic Engineering

Aiken Technical College 2.97